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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1050 Showing 20,981-21,000 of 30,833 reviews
  • Rated 5 out of 5 stars

    Haven't had to use yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet.... hope not to have to....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad really does a good job very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but it seems to be a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been very professional, on time and knowledgeable on all aspects of repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy on your product. Great protection to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clueless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet? Not even sure what product the service is for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service we get with geek squad always a good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel at ease knowing that I can Rely on them If any problems arise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it, but it felt nice knowing that Geek Squad had my back. Do with that what you will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the added security for my 65" samsung tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service for my product purchased and it was very cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Alert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it so I guess that’s a good thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is essential for all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with an Insignia Smart TV. Great to have peace of mind for 5 years since it is a smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I can rest knowing the geeks will take care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed it perfectly help set up the cable box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-yr protection plan is a great service for custom

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-yr protection warranty! Always there when needed, helpful and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV Warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to not have to use it but it’s well worth the money to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the service, though it is pricy its a good purchase.

    I would recommend this to a friend