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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30272 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 30,272 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan yet because the TV is still new and working fine but I will say that previous experiences with other items were good experiences. So much that when I wanted "piece of mind" about the purchase of my new TV, The Geek Squad protection was clearly the best choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve yet to use the service but worth the value! Always get extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the protection with tv it gives a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and helpful but getting the appointment was more difficult than it needed to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the warranty on my son 43 inch Samsung tv. I would definitely recommend get one for your children items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Always very helpful and friendly and eager to get the job done. Sometimes there is a bit of wait time but that is telling me they are busy because they know what they are doing and fix problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use Geek squad yet for this TV. Great picture for the price. I was really surprised at the minimal operations manual, you have to download it for details- the docs they provide should highlight or give a link for it. Overall very happy with the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for valuable items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase something with relatively high value, protect it with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD IS A GOOD VALUE. IF YOU VALUE PEACE OF MIND.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bestbuy Doesn't Care About Customer Loyalty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an average protection plan and nothing else. Hopefully I'll never have to use. Bestbuy has lost touch with their loyal customer base in regards that they want to push That 179.99 a year Total Tech Plan every time you purchase an item and that's where you are automatically enrolled in a card blanche protection plan (FOR AS LONG AS YOU PAY 179.99 YEARLY)!!! Making the regular protection plan mediocre at best. A SCAM and a money grab if you ask me. especially when for as far as I can remember I've been an Elite Status member for spending a certain amount of money a year and now anyone can become an Elite Member for 49.99. Doesn't matter how much you spend in their store. SCAM!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    !00% perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and an affordable solution 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy and very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying electronics you better purchase Geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money was able to get my broken tv replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has been great so far. They helped me out in store when I had questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been awesome not only did they accepted to take a look at my TV once they found the problem and we're unable to fix it they were very truthful and kind to refund me what I had pay for the television. I was eskeptical in regards to their service but they are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Television… Best Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing television at a great price!!! Best Buy for the win!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this and I hope I won't need to, but it was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful with all my questions very knowledgeable about product

    I would recommend this to a friend