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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30858 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1408 Showing 28,141-28,160 of 30,858 reviews
  • Rated 3 out of 5 stars

    excellent product and customer service good qualit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and customer service good quality I recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a money maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but hopefully don't have to. I have had to use these for other products and was disappointed. Hopefully this doesn't happen again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time unless it randomly breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless except the one thing i needed it for. Between kids and pets something is bound to hit the screen and of course thats not even an option with payment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a broken tv screen my 2 year old hit with a broom. Now they are saying they don’t cover accidents. But when the WiFi stopped working on the last one they replaced it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance on tv, why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Havent needed. Lets keep it that way

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty 2 yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 yr warranty. I haven't used it yet. Can't think of anything else to say. H Oi ve me a break.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extended service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t remember purchasing this service. If it was, I bought it for an Onkyo 6 CD changer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not yet used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed them for a house call yet but when I was "in a state of mind" they walked me through the steps, OVER THE PHONE! So far, so good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need to use the Geek squad protection, but it was probably good to purchase in case something were to go wrong with my new television.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have protection. Kind of.on the expensive side though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced but does protect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what’s intended, although I find it to be a bit overpriced when compared to others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranties used to be the best, but since couple of yeas it has become the worse ever. I used to recommend anybody to buy in best buy, not any more. Best buy has become a joke. I'm giving a star because I need to give it in order for me to post the complain.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to review this as I did not use the Geek Squad at all. It's like buying insurance, unless you use it, you do not know how good it is.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No receipt for purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No receipt for purchase received. Need documentation !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is there if I need it and that is comforting. I am not much on after sale warranties but there is much that can go wrong with the purchased TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt protect for screen damage should really cover that. ehh its ok they just do basic things

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t remember buying geek squad for anything. They didn’t hook anything up for me so unsure as to the quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great. Better available.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning due to poor quality. Better options are available.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not helpful at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing against the person, but I couldn't understand him because of his heavy Indian accent. Then at the end, he just gave me another number to call for help. What's the point of this protection if they are just going to give you the run-around?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Always good with proection plan !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased VIZIO ESeries 28" Class 2712" Diag. LED 720p Smart HDTV Black E280I-B1 considering my home movement, It always good to have protection plan.

    I would recommend this to a friend