Customer Ratings & Reviews

what is there to say, 5 year warranty and haven't needed to use it so far, winning

Everything was completed in a timely manner and employee/service was great

Great service any issues always resolved quickly and to my satisfaction!

Good service, took care of me and my family politely

Perfect customer service. I will definitely purchase more electronics

Total tech protection protects all your purchases without having to have to purchase a separate warranty on each item

amazing customer service. everyone was so helpful!

I thought everything about it worked out great It was what I was looking for and I understand the product very well

Great offer for the price! Can’t beat protection for 5 years at the price they offer

Please always buy protection with any item it helps a lot they will refund you if they dont have the item in stick anymore

This is an amazing 86 inch TV for the money!! $1200 for an 86 inch TV with this kind of resolution and detail is a steal! I'm beyond impressed.

Always pick up the Geek Squad on purchases. Has saved me on so many occasions.

Must have protection plan. Not sure about any other plans. But this is the best plan to have and best buy/geek squad does a great job at responding to issues quickly. The techs are great the plan is great, the customer service (on the phone to schedule for a tech to come out) could be better.

Exactly what I wanted for my bedroom. Its the prefect size and hight. Super easy to activate. Just plug in the TV and sign into your apps and its ready to go :)

This 5 year protection is worth every cent for the 49" Sony Bravia TV I bought. It is a good feeling to know that they are there. I did have occasion to call them and they were prompt and courteous as we'll as knowledgeable. I recommend to anyone to get this coverage to protect your purchase.

What a great picture! Replaced a 2 year old Sony that I didn't like at all and am glad I did. Bought on sale for $499.. can't beat the price PLUS free delivery. The only issue I have is the remote. I can't get it to run my Samsung soundbar or the Xfinity box. Disappointing but not a deal breaker at all. Highly recommend!

Really good TV overall in terms of price, picture quality, etc. For the size it is lightweight. For sound I also purchased the Samsung 5.1-360W Soundbar System with 6-1/2" Wireless Subwoofer.

Thank goodness for Geek Sqad protection. Our Samsung TV went to a black screen and it's covered under this protection.

Not sure how it all works yet, but I hope i don't ever have to use it. A bit expensive.

Eric & Nate did an amazing job. Both were extremely professional and worked great as a team. They exceeded my expectations!!