Customer Ratings & Reviews

I bought a 5 year warranty for my brand new tv. And I know if needed, Geek squad to the rescue, I've delt with them before and they are amazing. If you buy a major appliance, you should always get a warranty.

I've used Geek squad in the past and they gave me great customer experience with my Tv

I purchased this along with a 50 inch LG 4K TV. We got the TV as a replacement for one that ceased to work. Fortunately, we had purchased the Geek Squad Protection plan on our previous TV as well. Best Buy took care of everything, they shipped our old TV to their repair shop and once they determined it was not repairable, they gave me the replacement value of the TV covered under the plan. It was a no brainer to purchase this plan on the new TV. Highly recommended!

I'm so happy that we got this protection plan. Geek Squad knows what they're doing and is always reliable. With a crazy cat who loves bird videos, our getting this for our TV was a must.

Always nice to have the option for help if something goes wrong! Haven’t needed it yet (fingers crossed) but best to always cover yourself just in case with these big purchases!

I always get service plans with purchases just in case something goes wrong. I would recommend any customers purchase protection plans with any type of purchase made. Nothing in this life is guaranteed. All manufactured items built and designed could possibly have a defect or become inoperable.

Hopefully we wont have to use it. But price was decent and worth a little extra.

Just got my new tv. Was using an older 1 given to me and it went out. I made sure to buy the protection plan so if something happened I knew I'd be covered for any help I'd needed!!

Always get the geek squad protection just in case u never know my TV went out in a year and best buy replaced it at no cost and yes they do honor the insurance on almost everything a little bit more money but its worth it.

Geeksquad gave me the mental comfort that my TV is safe with them for the next 5 years. No worries on my end, and wide support across america! I love it.

Glad this is an option they are great, any services need 10/10

I always get geek squad for my expensive electronics just for peace of mind. The tv broke and they came out to see what they could do. Tv wasn’t able to be fixed so what I paid for it could be applied for the next tv. And of course got geek squad to cover my new tv.

Bought this tv in Dec. 2000. It was a decent tv at a great price until the screen no longer worked. Geek Squad to the rescue. My tech Josh was the nicest guy and very knowledgeable. He diagnosed the issue and gave me a step by step answer of how to resolve my issue. I couldn't recommend Geek Squad enough and will never go with out it again.

Excellent subscription I love it and use it a lot they help with everything

Hopefully I don't have to use it but am covered if I do

Geek Squad projection is well worth the purchase. I used it for a TV I had for 4 1/2 years. I wish it was a little more simple use the protection though. I couldn’t bring TV in store. I had to wait for a service tech to come to my house which to took over a week. After tech came to my house later that day I was able to go to Best Buy and pick out a new TV with the credit they gave me for the old TV.

Very helpful and easy! Tv would not turn on and they came in to replace it!

Great deal for dealing with my computer and issues and new parts.

Excellent service and response when needed. Replaced a TV that quit working.

I have not had to use this yet (just bought the TV), but I have heard nothing but good things about this service. And at only $49.00 for 5 years I thought it was a real bargain.