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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30533 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 30,533 reviews
  • Rated 5 out of 5 stars

    Having this protection plan, I’m in good hands!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but from a past experience when I had to, all went well. And, since my TV was unable to be fixed on that occasion, I was able to purchase a new TV with a gift card with the reimbursement for the price of that TV. This gives me peace of mind that if anything happens with this new TV in the future, I’ll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this warranty for my daughters tv after her previous tv went black with no warning and no warranty. Do yourself a favor and get the warranty. It provides peace of mind for the unknown!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    The geek Squad are the best from best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my roku tv i made sire i took the protection plan because my last tv i never put , so i learned my lesson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i dont need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dunno what to say here. I didnt even take it outta the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best warranty program out there. They have come to my home twice when a big name device decided to go belly up and they replaced both times with no questions asked after analyzing the problems. I normally do not trust any extended warranty but GS is the glaring exception. I would always buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost made it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playing it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet! Hope I never have to but good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is competent well trained.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No electronic household device should be without geek squad protection!! The squad is well run, knowledgeable, responsive,courteous, clean. They take the responsibilities of their job seriously as well as client satisfaction!! We have been working with geek squad members since 2006 & highly recommended this technical service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5 year service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me piece of mind for 5 years of my TV should have any issues. The price was very cost effective for the term I'm receiving. Very good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a little peace of mind. Because the oled tv is a little more expensive I didn't want to have to worry about any problems that might pop up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vivian TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection. Had to use it once nad it paid off in a bug way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FEEL AT EASE AND GREAT KNOWING I AM PROTECTED BY THE BEST TECHNICAL SUPPORT TEAM OUT THERE THANK YOU VERY MUCH AND VERY HIGHLY APPRECIATED!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problem in a minute!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly good! I had a situation with my TV and they just fix it in a minute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for flat screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad fixed my flat screen TV. There was a problem which was fixed for free by Geek Squad. Took multiple visits but TV did work between visits just with some features not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad would be great if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, hopefully won't be needed but will have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this extended warranty because it covers parts and labor as well as in home repair. Even covers damage from lightning! One repair in the five year coverage and it will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase a warranty you be happy you did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a Vizio tv where it would shut of intermittently so I called Vizio they were no help. So bought a new Samsung tv I love this thing to death always purchase a extended warranty I hope I don’t have to use mine but if I do I know I’ll be covered! :)

    I would recommend this to a friend