Customer Ratings & Reviews

I had a issue with my Samsung tv, geek squad took care of it right away, tech came out diagnosed the issue and inhad the option to get a new tv

Best product to buy really loved it . Total value for money

You can never go wrong getting the warranty! Definitely worth it!

Replaced my laptop when i cracked at the hindge with no problems

Great price for warranty, best and affordable warranty cost

The warranty was cheap and i hope i never need to b use but i have on another tv before and never had questions for complications dealing with the team.

. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind. I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies It is great to know that I can have the peace of mind that my item will get fixed if there is a problem.

It's a must buy when I purchase an item with a high price. If anything goes wrong best buy will either fix the item or replace it with a similar item. So I always make sure I buy the extra protection. It saves me from frustration.

Worth every penny. They replaced my Vizio 58 inch TV, purchased in Nov 2020. After verifying it could not be fixed they offered me my choice of several comparable TVs. The whole process was quick and easy. All it cost was the price of a new 2yr protection plan.

Excellent picture and size. Works well for Play station also.

Repair was good but contacting a person on the phone to make an appointment (or anything else) is extremely frustrating !

Geek Squad was so great and their service is amazing

My 55 ingima TV is awesome, clear with perfect sound!!!

Always get it. You never know when you might need it.

What how bad TVs are made it’s important to buy the protection plan the previous 3 TV’s I purchased have have all quite working on year 4

Geek squas has always been a good response for me. No hassle, very customer oriented for well satisfied experience. They make any replacement requirements simple.

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.

I purchased the Geek Squad protection because I've unfortunately had to use it once before on a 75" TV which was only a year old. The process was quite easy and I received an extremely equitable resolution.

So that we always feel comfortable with a purchase from Best Buy, we always use the Geek Squad

I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.