Customer Ratings & Reviews

I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

Great tv, picture and colors are flawless. Would definitely buy again.

This helps to be be at peace as modern day televisions have softwares which generally gets messed up after a year. Also, generally usage of TV is very high and hence I would recommend 2 year top up to all especially my previous TV with other company not Samsung got messed up exactly after a year and I was out of warranty.

Didn't buy the extra warranty on our last 75 inch television and it blew out after only 6 months of average use (on about 2-3 hrs a day, most days). So this time, we're prepared.

I had a problem with my tv they sent someone out right away. The person cane with mask for his and my protection. He was very professional and very nice. He took care of the problem and left. I am glad I purchased the insurance because everything was covered.

This is definitely worth the price seeing how TVs these days are made with lights that can burn out quickly. So I have a peace of mind knowing that in the next five years I can get it fixed and not have to worry about it. Would definitely recommend getting this if you're going to buy any electronic especially TVs.

The warranty was cheap and i hope i never need to b use but i have on another tv before and never had questions for complications dealing with the team.

Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

2 years for only $20! Such a great deal!! Have the worst luck with tvs, so glad we got the geek squad this time around!

I have the geek squad service haven't had to use it as of yet. But I am confident they would take care of my problems. It's just good to know that you have them there if you need them. I know someone who has The Geek Squad service. And they say they took care of all their problems. Rated five-star

The Squad of Geeks at Best Buy have saved my butt more times than I can count - I am grateful to the protection that I have under them.

Best opinion ever.................................

This was protection for an Open Box TV. I have already reviewed that TV as excellent and the warranty was not needed. I cannot say I would recommend the service since I did not need to use it but if you are purchasing an open box I guess, like me, you may wish to buy the warranty as it still was cheaper than the full price of a new set.

Great service Geek sqaud never lets me down and they even show me and help me understand things i dont understand

Geek Squad protection plans are very good. The main reason that I go to Best Buy and purchase products is that they have one of the best protections plans. we even purchase our cell phones at best buy, because their protection plans are better than our cell phone provider offers. another huge plus, is that you can reach and actually talk to a Customer Service Rep. who are very pleasant and professional.

I bought this specifically to protect against burn-in on my new LG OLED TV. Love the fact that this Geek Squad warranty covers burn-in since the factory warranty from LG does not. This way I don't have to worry if I end up with burn-in, which can happen with OLED TV's. I don't usually buy extended warranties but in this case it was an easy decision. It was absolutely worth the peace of mind.

When our LG TV was delivered I wanted to have it all set up before my husband got home and the Geed Squad help me through the set up and it was nice and easy.

Worth every penny. Always opt for the extra service.

Cashed my last 5 year warranty in when 75” TV had a bad motherboard. Purchased again. It’s 20% insurance that something will happen in five years to a very complicated electronic. Becoming more and more a required cost of ownership.

Best buy has one of the best policy! Helped me with an older TV when the screen started getting lines