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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30534 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 30,534 reviews
  • Rated 4 out of 5 stars

    TV’s over 42” they will fix in house !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great covetage. It makes you feel safe and you are protecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my broken controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always available to help, with any questions you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A few extra bucks can save you a lot of headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realize that this review is for a protection plan. But here you go. In the past when I've had to use my protection plan, I was always happy that I had it. Other companies offer protection plans but there is always the "fine print". Not here . Best Buy is Awesome with customer service and honoring this plan. Hassle-free. Buy it... just in case. you never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the value. Easy add on to purchase. Have used Geek Squad for previous purchases and they are great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound. Unexpexted bass.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this sound bar because our tv sound was not enough. We got the 5.0 to amplify the sound. Was presently surprised when we discovered that this sound bar was full range with amazing bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Need Additional Support Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this additional warranty support contract to cover the item purchased with it. Always good to have a backup plan if there are any unforeseen issues with the technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these Geek Squad service agreements in the past. They stand behind their service agreements. I was able to replace a TV that did not live up to its advertisement. I was very grateful for the replacement TV. I am VERY happy that I purchased this service agreement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent A+ and very responsible and respectful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthieu Specq is the best. Very helpful & patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgable. covers burn-in for oleds. what else do you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at this price point

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv with beautiful picture quality. Yes, there are better quality screens on the market but they carry price tags at least 5x what this was. Great upgrade for me, expect it to last me the next several years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My samsung tu8000 stop working after two in a half years so happy i got this 5 year protection plan. Returned the broke tv and they let me pick out another tv of the same value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service. Great Product and price. I love LG ...the TV was easy to set up and the sound and picture are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been a BIG value for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is reassuring to have. The Geek Squad mounted my TV on the wall. I had to have the TV replaced this year and that was covered. It makes my life less stressful to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must get if you want to get the absolute most from your tech or appliances. And hopefully you dont need to call on them for much but its great to know they got you when needed. Always helps to have pro on call.

    I would recommend this to a friend