Customer Ratings & Reviews

Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

Very professional, newer TV (1 year old) pixels started showing lines vertically on TV screen. Squad determined that it was a manufacturer issue and gave me a credit for the valuation of TV..No hassle, highly recommend.

Great service informative they fixed my tv fast and searched rigorously for the parts needed to fix the tv

Electronics tend to fail at times. That's why the Geek Squad Protection is necessary when buying a new device. Great service at a great price.

Purchased the extra protection because no one actually repairs televisions anymore, and it has been my experience that Best Buy geek squad far outshines any other competitors. They address issues and concerns promptly and can correct most problems over the phone or online. Great piece of mind.

Would definitely recommend purchasing the extended warranty! My old tv stopped worked properly after 4 1/2 years and because I had the 5 year warranty, I received credir for my original purchase that allowed me to upgrade to a newer, better model plus some left over to purchase a bluray player.

Good good good good good good good good good gooood

Very knowledgeable people. I never have peleja with them.

Always get it. You never know when you might need it.

Haven't had to use it. Will use if need to. I know other people who have used it and said that they wre please with them.

Ive always purchased geek squad insurance with all my major electronics or appliances! They've always fixed or replaced my items if needed!

Never had any issues with getting help when it’s needed

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.

Geek Squad was so great and their service is amazing

Fantastic tv, picture quality is amazing. Very easy setup

I really like my sound bar. Great sound quality for a reasonable price. Makes me feel like I'm in a movie theater.

Bought this for the x900h tv I got from Best Buy. With it being a brand new and relatively expensive purchase, I feel much more at peace knowing geek squad is on call if anything were to happen to it with discounted costs for most repairs! Truly recommend for any expensive and applicable purchase!

I wouldn't buy a thing without The Geek Squad protection plan especially a big TV that hangs on the wall.

I took my laptop in thinking it was at the end of life geek squad professionals explain to me that if you wipe delete the old information laptop will work like new they added new virus software works fine took approximately three days and as promised they delivered I’m very pleased with their service

It is great that the Geek Squad is available when you have problems. My TV kept freezing. They came out and determined the problem. Got parts and installed. When this did not fix the problem, they gave me the option of returning my year old TV for a full refund of the TV, tax, and 4/5 of my Geek Squad. I then bought a brand new TV with better features. Great service!