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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 30,824 reviews
  • Rated 5 out of 5 stars

    Be safe not sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather get the most out of your purchase why not be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the home theater personnel was absolutely excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad would be great if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, hopefully won't be needed but will have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of the geek squad coverage and I have not had a claim to submit. It seems like a good thing to have but nothing to report.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv will not work with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not checked out after installing now tv will not work with remote I have tryed to get them back but customer service has not made it happen I can not recommend this service if they cannot make my new Q-LED work with remote can’t figure out why Best Buy wants input from customers but after reading reviews doesn’t follow through and make it work with Samsung remote control

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year plan easy purchase. Good TV yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has so paid for itself over and over again. The service at Best Buy is fantastic. Can’t begin to name all of the associates that helped. Not one was anything but perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Just in Case protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the extra protection for Just in Case. Great price to have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best plan you can buy. Trust me with the way electonics are made now with their useful shelf lives, its best to have extra protection. you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely recommend adding a Geek Squad protection plan to your purchase. They are extremely helpful and can save you a lot of money and trouble. They replaced my tv and the process was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal/Super Coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my LG TV from Best Buy, I was more than pleased to find the excellent service contract that was available, and for such an affordable price. That made my purchase all the more fantastic, knowing that any maintenance I might need in the future would be handled by experienced Best Buy service techs. Thanks, Best Buy! You Rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Linda Ford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't taken a warranty out in several years. Awesome to have just in case something goes wrong with new items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and would recommend for anyone and everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was my Santa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty came through, 100%! The Geek squad came through, huge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really had to use yet. My tv did get delivered broken. However they did do what they could to get a new tv sent out&old one picked up with no major issues. Also suppose to compensate me for my time and wait. Will update again if i need them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful great service excellent protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a smart odea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended you never know when you may need tos service and to have the piece of mind is worth it to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The children mounted my television it’s so easy to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've said it before and I'll say it again: I always but the protection plans. I have a kid that can be hard on his electronics and this covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP NOTCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Help EVER!! Thanks geek squad for all the help! They are great and always willing to help. They offer great service and come to your home if needed. No need to take your products to them if there large. They know what there doing & akways find a solution. No hesitations to get the protection anytime its really worth it!

    I would recommend this to a friend