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Customer reviews

Rating 4.7 out of 5 stars with 30552 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 30,552 reviews
  • Rated 5 out of 5 stars

    A way of keeping yourkself at ease from defects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no other warranty that i put faith in as Bestbuy puts out quality . I’ve had there warranties on all my Tvs, Appliances, Refrigerator and the way all things are made can’t trust , Nothing like USA made but will have 100% trust .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had any problems with customer service In my visits they were very responsive and courteous and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad delivered TV as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually upgraded my Geek Squad PP to 5 years prior to delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable pricing and an extensive warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome tv , a huge upgrade of the one have years ago, no we can enjoy watching series and movies, so easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I will be able to get help for the next 5 years. So Thanks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans = a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product protection plans are a MUST! It's great having the this plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV great picture, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tvs I have ever bought. The stand did need a little elbow grease to get screwed in..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the five year warranty my TV went bad and they're going to exchange it with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this on 2 previous Samsung TVs. All went out at the 2 year mark(both replaced by Geek Squad). Purchased a Sony OLED with 5 year protection and already passed the 2 year mark so all is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    5 year standard greek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year standard greek squad protection plan for my smart tv for $59 which I feel was a good deal because I had another tv without the 5 year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it . Where now paying $59 for the plan and they will fix anything so I think thats a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet ? Insurance just incase Hopefully dont need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got this five year warranty. I was skeptical but it was a 70 inch screen TV and I thought if Something Happens in five years at least I can get a new one. And sure enough before the five year warranty was up I had a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for electronic purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is the best money can buy. It will certainly pay for itself if you need it. Nothing will last forever, but the protection will be there for you. Don't hesitate to get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i dont need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

    I would recommend this to a friend