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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 30,833 reviews
  • Rated 5 out of 5 stars

    I hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response to service calls . The Geek squad tech was fast and very concerned for my technical issues with my TV . Also very knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and connected all of my components after installing my TV on the wall . They also took the time to answer all of my questions about my new Tv. They were very knowledgeable and professional. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on Time!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not initially purchase Gerk Squad for my TV, but during the grace period we had an issue and needed assistance. Geek Squad showed up right on time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was awesome and I even received help on reduced prices of items that I didn’t even know about so I think Best Buy for everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Braniacs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad yet but if I have any issues I would definitely use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last TV was not repairable. Received total refund.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the extra protection. Had to use it for my last TV-not a Sony. Got full refund and bought the Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came along with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squaw protection came with the t. V. So it's always nice to have protection especially when it's free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty for our 65” TCL Google Q6 tv really cheap insurance if anything happens to our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection offered thru geek squad is by far the best electronics protection out there

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad TV Install

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The install was quick and seemless. No issues and extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I e always been happy with their service and professionalism. Had to use warranty protection before and it took care of my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy's Geek Squad Protection Plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a Geek Squad Protection Plan for my more expensive electronics. The two times I've actually needed to use my protection plans, I was taken care of by the Geek Squad employees with no fuss or bother and was completely satisfied. Their service was above and beyond what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV and swivel TV stand installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is exceptional!!! I purchase Geek Squad with all my major purchases. I would say purchase total support it saves almost have on most Geek Squad purchases which totally pays for itself if you require Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary coverage. Worth purchasing to protect our tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, money well spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy everything at Best Buy and always get the protection plan because it is money well invested. Any product I buy I obviously like a lot and want to protect and in the event something happens want to be able to have very capeable hands to repair the product. That is why I trust the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great Wall Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a $200 TV. A lot of these budget TVs are pretty nice, but dont tend to last more than a few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read great things about Geek Squad protection for OLED TVs. I got a G3 77 inch recently and this is super critical as backup just in case.

    I would recommend this to a friend