Customer Ratings & Reviews

The extended warranty is a bit pricey but still consider it worth the price should it be needed in the future,

My limited interaction with these folks has been good

Great to have this coverage if needed. Hope to never have to use it but good to have that peace of mind.

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

Geek squad is good service provider with quick complaints actions

Love the tv. Great picture. Not a fan of off the voice commands but other than that’s it’s great.

I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

You can't go wrong with Geek Squad Protection on a device you expect to use and have for a long time. Every time I've had to use the Geek Squad Protection plan for an item that I got coverage on, the service has been great.

They were very helpful with exchanging a TV. I was very happy with their knowledge

i haven't used the service but since I bought my Mom a new flat screen tv for Christmas I thought it was a good idea. If the tv is over a certain size they come to the house to service it

5 years of service at great price. DON't need worry woorry if fail.

Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service

Excellent picture. Sound not that good. Documentation consists of too many pieces. Why not combine all into one booklet? Mounting feet seem too flimsy. Tipping danger. Feet should be beefed up. Be careful to note overall footprint width. It probably will not fit on your existing stand. I had to purchase a new piece of glass to accommodate extra width. Did not notice this because unit was wall mounted in store. My bad.

I always purchase the Geek Squad protection plan for my products because I know that they are very reliable when it comes to responding to its customers when necessary! They certainly give you piece of mind as a consumer.

I haven’t had any problems with it yet! I only wish that the sound quality was better.

I have not had any trouble with the TV I purchased this policy for. However this TV replaced another one that I had the Geek Squad protection on. The TV could not be repaired so Best Buy just gave me back the amount I paid and I purchase the TV I currently have. It truly was no hassle.

Always best to have geek squad for every purchase you buy

So I basically bought this coverage from my 55-in LG OLED TV, I was able to talk to the representatives and they rest assured me for the next 5 years my product would be safe. They answered I requested that I had available to me

2 year service I usually do not purchase service but the cost for two years it well worth it. Not having to worry about anything happening to my Tv for 2 years.

I buy this on products I care aboutZ New electronics are not warrantied as they used to be. So planning ahead for possible issues is whaf fhis warranty is all about.