Customer Ratings & Reviews

The tech was very helpful and knowledgeable. I have used this service many times always friendly

I Buy all my Appliances And electronics from best buy because always have great customer service and if you compare the price for the extended warranty Best Buy has the best price along with no hassle if you ever need to use your extended warranty that is why I been a customer at best buy for twenty years.

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

The Geek Squad is always on call when you need help with the product you bought

Not needed 2 weeks waited for delivery And wasn't happy with the tv

I haven't needed their services yet, but the warranty seems outstanding.

Says I have 2 years and I would like to get a new TV that would work as well as it did when I purchased it! I only have less than one week to do this or maybe a year and a week. But I haven’t been able to use it because of a glitch having my home landline listed instead of my mobile telephone.

excellent service and above all they have people who speak your same language

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

Available when needed. Talked with you as you are going through the set up process with you while on the phone.

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

Highly recommended we have not had to use it but o like the peace of mind incase I do

never had any issues and they treat customers with the upmost reapect

If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

Geek squad always helps out when I need them. They've come in very handy

Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

Reasonable pricing and an extensive warranty plan.

Bought two of these TVs during Black Friday deals. Must say at this price its an amazing TV. The picture quality and the colors are comparable to high end TVs.