Customer Ratings & Reviews

Bought an expensive TV. screen went bad in 4th year well after manufacture warranty. Best Buy replaced with new TV INCLUDING INSTALLATION. I did some upgrading at the same time and paid for that. Great service and backup.

I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

Geek squad offers good service if you need protection and security for an electrical device its a must have

I would recommend their protection plan to anyone. We had a TV that went bad and there was hassle with the Geek squad replacing it. I have told everyone that I know that it is well worth the money for the protection

Recome thus card 100 % is super practical and easy to use while you maintain your financial info secure great for gift to a loved one. .....,,5

A very good service they work fast and fix my problem

Julio helped me out, recommend my man for anyone looking for an install.

The kids there are knowledgeable, and prompt. They were efficient and were able to deliver service exactly when they said they would.

My Sony TV went out I had a 5-year contract it took 27 days to fix it without a TV it pretty well sucked so just remember if you purchase this warranty you will be in the same boat as I was

I love my fire TV!! The best decision i have made.

Worth having the geek squad membership, membership provides peace of mind and convenience.

I rarely get protection plans anymore. Best Buy is so wonderful at fulfilling a protection plan they are worth the cost on more expensive purchases. Best Buy has the best customer service of any store I've ever dealt with.

I bought the 2020 LG GX OLED and was a little concerned about any possible burn in, and with the 5 year geek squad protection available i will get a new tv if this happens so it was well worth the extra expense.

Geek Squad service is so GOOD, you'll almost want your equipment to break down. Which it probably won't.Just, if it does, you can count on quick and fair resolution of any concern. Which is why I am loyal to Best Buy.

Always a must for insecure people. There is always a chance that something will fail.. I like the assurance of Best Buy warranties.

Geek very knowledgeable and understanding. They replace my TV in 2 days when I know questions asked. They really honor your warranty

Nowadays you need to buy this program. I had to use it few times with several products and it is totally stress free process

Great value. I hope I dont need to use it but it was such a good deal, I had to add it!

I always get the Geek Squad protection they always to a great job if needed

Have not used being new TV as of yet but will call if any issues.