Customer Ratings & Reviews

Have not used being new TV as of yet but will call if any issues.

A just in case policy for just in case. I know the Geek Squad is knowledgeable.

I bought this tv for my mom, and she loves it. The quality is amazing, just purchased a smaller one for my daughter.

Great service very happy with my purchase would recommend to others

I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol

Always great to have protection on your devices. I always get coverage on my electronics

Bought a 55inc OLED…. Of course I’m gonna buy the warranty. It’s why I got my old one replaced with the new one.

I always get the protection from best buy have had no issues with it at all and am loyal to them for electronics

I bought this TV for my grandfather and he is enjoying it. Picture looks great for a budget TV. With the price you know what your getting.

Geek Squad 5 yr protection on my new TCL Smart TV that I purchased was a great price!! It gives me added security and peace of mind.

Get it! Get it! Get it! Trust me if you have a very active household this is a great buy for you and your family!

I always get the Geek Squad plan on everything I purchase at Best Buy it takes the hassles out of whatever goes wrong or whatever you need to call them up they just replace it if it can't be repaired

If U need the Coverage its comforting knowing that you have five years if the need of repair or replacement arises

Great service no problems at all. Would use again !

Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

Pleased with warranty and skill of workers knowing what to do in a timely manner

Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

The agents helped me exchange my broken Wireless earphones for new ones. Everything was taken care of right on the spot! Got my earphones in the mail 4 days after exchanging them! Great service like always. Thank you Geek Squad!