Customer Ratings & Reviews

The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.

My brand new LG TV (December) went out and Best Buy passed me along to LG because it was still under warranty. Best Buy would have had this already fixed, but now my TV is out, has been for over a week and the terrible repair people that LG passed me off on are saying that MAYBE sometime next week it will be fixed. TERRIBLE! Why did I pay Best Buy extra to protect it if they are not doing anything about my dead TV? I sure hope that 2 year protection plans restarts itself once my TV is actually operational again.

I am glad to be reassured if anything happens to my device

Great tv good picture really pleased will definitely be back great place to buy from

Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

I don't buy Geek Squad protection, but I guess if you did then it would be ok

This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.

very professionally done in a timely manner its been six months and since the installation of my wall mounted 50 inch tv and no issues yet.

So happy to have y’all at our disposal thank you so much

This was my most valuable purchase yet at Best Buy. I couldn’t have gotten a better deal elsewhere. I got the 5yr plan on top of it!

love the insurance, only shop best buy. buy all electronics there

Good television great vivid picture. Some occassional light flashes.

Really good product, bought for my brothers room and he loves it!

always buying a warranty with huge cost items you don't wnt to be stuck paying for repairs or replacement yourself

My Geek Squad agent, Tayson, was on time and knew exactly what he was doing! Great job, Thank you!

I've purchased the two years protection because of economic reasons, but when it time to renew I will have that option. Hopefully I will never have to use it but I'm glad it's a option for me just in case I do.

By far my favorite service! They are always nice and helpful. I've just upgraded to Total Memeber

I usually don't buy service warranty, however I chose to for this 65 inch TV. Mainly it offers in house service so no need to box up and send out. Knock on wood no need to use it so far. I like to call it Insurance.

A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

Geek Squad is an absolute must for any major purchases. I have never had any issue with them honoring their warranty. They have always gone above and beyond for me and my family with any issues with our electronics. I highly recommend adding this to any purchase.