Customer Ratings & Reviews

A must have protection plan especially for after the manufacturer warrànty ends. If they cant fix it they replace it.

Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

Do yourself a favor and get a service plan! It covers the tv for almost anything that happens to it. Not dropping it, but most regular things that can happen are included in the warranty. I have always had the extended warranty from Best Buy and I will continue to do the same.

Love it love it! When working remotely from home it was so much easier then using a laptop. Love the screen size fit’s perfect on my little desk. I haven’t had any problem’s with it so far.

I always feel like a fool when I don’t purchase the geek squad warranty especially after a year goes by and I break whatever it is! It should be law! If it’s over 200 bucks purchase the geek squad warranty!

Haven't needed to use my warranty yet and I hope I never will but I have used a best buy/geek squad warranty in the past and they always hold up their end of the deal.

Still haven’t took a chance to experiment how geek squad work, but since I order a big 70in screen smart Samsung tv I realize that I do needed to get insurance on it in case it breaks or it gets damage accidentally.

Tv went out and being under warranty they brought a replacement to my home!!

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

I enjoy my protection if they can’t fix it they replace it

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

Love the option of having the extra protection of the geek squad.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

I actually upgraded my Geek Squad PP to 5 years prior to delivery

Worth the money most of the time. I have used my policies 4 different times and only one time it didn't cover the repair. I would recommend the protection on most expensive items.

Great experience every time I go to bestbuy satisfaction

Great experience every time I go to bestbuy satisfaction

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.