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Customer reviews

Rating 4.7 out of 5 stars with 30578 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 30,578 reviews
  • Rated 5 out of 5 stars

    A Must have with a Big Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to invest in the top of the line entertainment then you need to get the protection for it. I learned the Hard way! I now have peace of mind knowing that if my purchase breaks it will be fixed and covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year warranty is great. I bought a TV years ago and the picture died and the warranty completely allowed me to get a comparable TV. Totally worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing from Best Buy for years now and when it comes to high price items (e.g. TV, PC, et al), I always usually add the GSP because I know that when I have an issue, Best Buy will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best, hands down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad services for installation purposes on all of my electronics. Very professional and super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides fast and frien service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an insurance policy and as such it provides peace of mind even if it isn't ever used. It made sense for my TV and wasn't too expensive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY FROM BEST BUY!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because the sales person assured me the tv will die before the 5 years are up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to install. They emailed me the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers burn in for oled tvs best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not beat bestbuy tv warranty better than factory warranty bestbuy covers burn in. So forget Costco Walmart, sams ..bestbuy is place to purchase oled tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for open-box TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped me with the insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been working hard for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and interesting to watch. High quality tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't assume it won't fail out of warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV failed in 11th month. Good backup decision. Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart T.V. warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy extended warranties, but this warranty was a good value for the 5 year plan. Hopefully we won't need it, but I have peace of mind knowing the T.V covered if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it’s over 200 bucks purchase the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel like a fool when I don’t purchase the geek squad warranty especially after a year goes by and I break whatever it is! It should be law! If it’s over 200 bucks purchase the geek squad warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 yrs protection will come in handy judging by how many tvs konked out on me over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my tv problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eeeh geek squad helped me when previous tv go kaputt. Idk man insurance is good. I need to put 50 characters here

    I would recommend this to a friend