Customer Ratings & Reviews

Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

Eeeh geek squad helped me when previous tv go kaputt. Idk man insurance is good. I need to put 50 characters here

This warranty is great to have. Especially when you need to know geek squad is available to help with making sure your tv has great service agreement.

I tell everyone if you want anythibg, but it at best buy and get protection plan because it's realiable and they are helpful

Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

This is a great add on for coverage for any item just in case.

It is very nice that Best Buy gives the opportunity to get a 2 yr or 5 yr warranty

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

New TVs regardless of price or quality don’t last like they use to. Protect your investments.

I WOULD ALWAYS purchase protection and very happy I did when I purchased my original television the coverage has just replaced.

I know people don't like having to pay extra for warrenties, but I have used them and Best Buy stands behind them if anything goes wrong. Worth the piece of mind. They vary based on the purchase price of the item.

I have a toddler that is way to curious for her own good. This was needed.

I love the fact they offer alot of different services!

LG has great picture and value. Was worth the short wait on black friday.

Geek Squad has always been there when we needed their support and service and we appreciate all!!!

The agent didn't connect the TV. We love our TV but I do have a question if you don't use your warranty do you get money back

The best warranty from any merchant! For my purchased kids TV, its awesome. But kinda pricey if you want to get it for an OLED! But you get what you pay for!

Having used other extended warranty from Geek Squad I always get one with any major purchase. It gives me peace of mind knowing for at least the length of the warranty I will always have a use able product. When you need it as I have had in the past, it sure felt like a wise decision afterwards.