Customer Ratings & Reviews

I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

I have not use the insurance and hopefully I want have to use it

Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

Hoping that it takes care of any damage or malfunction over the next 5 yrs,

65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

I have used the warranty and the replacement was quick and easy.

I've been a long term subscriber to geek squad so this was a no-brainer

Still haven’t took a chance to experiment how geek squad work, but since I order a big 70in screen smart Samsung tv I realize that I do needed to get insurance on it in case it breaks or it gets damage accidentally.

Would not purchase a major appliance without it. Best Buy’s warranty picks up when the manufacturers ends unlike most that charge you and arm and a leg and then have the guts to run it concurrently!

I don't always purchase extended warranties, but felt it was necessary with this purchase of a tv and the cost. Gives me a sense of peace knowing that I am protected for 5 years.

The agents helped me setup my television, the gents were very helpful and professional.

Best Buy customer service is always good, I had broken my tv and went to get one and they had an open box and the girl who helped and got me the warranty was so kind!

Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.

I Always Recommend Geek Squad protection plan!!!!!!

Have not used yet but will definitely enjoy if i ever need it

I have had this coverage on all my tv's and the few times I had to use it the service was excellent.

Geek squad protection will be something I get on all my expensive purchases super easy to use

I haven't had to use this service yet and hope that I don't have to. Appreciate the option though.

The person who called be back handled all my questions was not only kind but was a true professional. Also took my payment over the phone and also sent me an email with all details. He is an asset to best buy

Send a warranty price is perfect. Discovers everything.