Customer Ratings & Reviews

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

Geek squad protections I wouldn't buy without it. I purchased 1 for my last Tv and having this allowed me to get a replacement when the first Tv went down.

I like the size and roku built in for the low price i paid. The picture is very sharp but the downside is my speaker was not compatible.

This 5 year warranty is definitely worth it. It gives you an ease of mind if something were to happen when the orginal warranty ends. I always add a warranty on an item like this.

The geek squad guys were extremely professional with the installation. And it is peace of mind to know that i have 5 years of geek squad protection on my tv whenever I may need it.

Hasta ahora funciona bien, lo recomiendo. A veces tarda e

I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

I’ve used this twice on a TV I purchased from Best Buy 11- 2018 and had to call the geek squad 1-2019 was a little disappointed that my TV went out so quick.......issue was resolved with my protection plan glad I brought it

Haven’t had the opportunity to use it yet but I’m sure they are reliable

Glad that I purchased this plan back when I bought my receiver. It has definitely come in handy.

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

I'd recommend an extended warranty with any electronic device. Especially a tv or computer.

The agents arrived right on time. Installed my new wall bracket and tv!! Totally recommend buying the 5 year contract. My old tv went out 4 years 11 months into the contract and the replacement was a total upgrade!!

The agents are very helpful resourceful and very knowledgeable and keen to help your needs

My tv had pixels go out within a month - they made it right with a new tv - no hassles.

Have not had to use yet, but have in the pay and had good success with repairing my devices

OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.