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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 30,833 reviews
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was younger I thought protection plans were a rip off. As fast as new models are coming out, and TV being produced I highly recommend a protection plan through Geek a squad. They are quick to fix any issues and very customer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super helpful and insightful . I literally was in the store for maybe ten minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolved issue with defective tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind with the extended warranty although o had it in two of my other t's I never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed to use it yet, but its nice to have the protection when i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service works for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I buy a TV at Best Buy, I get this because if it breaks in 5 years it gets fixed or replaced which a TV repair shop will charge a lot more than what I paid- $59.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was done quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it ok just not where my wife wanted it. Not really their faults

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and hassle free peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is incredibly reassuring to have a 2 year warranty for any expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use the service yet but im sure its top notch as is everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful and assisted me with all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best, hands down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad services for installation purposes on all of my electronics. Very professional and super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast and awesome. Repaired laptop same day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad service isn't what it purports to be!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 65" insignia 4k tv in july - hdmi ports (all 3) failed in mid november - purchased 4 year geek squad svc contract - contacted geek squad service - 4 separate chat sessions, and 1 telephone call later, they have yet to have the repair person come to my home to put a new motherboard in my tv - it is not even scheduled!! on the telephone call this morning, their rep said they did not even have a repair person in this area (syracuse, ny), to service tv's. they took my money for the contract but can't even provide the service!! buyers beware of this tactic - service is not part of their dna!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and service Quality l like how look !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just i smart buy! If something goes wrong they have to fix it! Don't want your tv to crap out the day after you buy it and your stuck with a broken tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television came out of control and they resolved it quickly

    I would recommend this to a friend