Customer Ratings & Reviews

I have always heard good things about the geek squad. So when I purchased a tv. I made sure to include them with my order.. havent had to use them(thank god) however its peace of mind know i can if need be!

I hope to never need it but if my expensive tv dies hopefully geok squad will be there to live up to the promises

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

The best warranty. Couldnt fix the tv so it had to be replaced. They gave me my money back and i bought a new one.

If you have that what if thought lingering in your mind when you purchase something, please purchase this. It's painless & definitely comes in handy if something breaks.

I know so mean products last a long time, but it doesn't hurt to have them covered.

Always good to have insurance just in case anything happens

Good customer service. Came in and switched out tvs in and out answered all my questions

Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner

Excellent service. Would recommend anyone to purchase!

The Geek Squard to necessary to assist you with all your products. You can ask questions and visit them in the store. They are ready to assist you with your problem, YEAH!

Best Buy's customer service team is exceptional. They treated us like royalty when we returned to non-working laptops for refunds and again when our online purchase was messed up. They resolved all of our issues immediately and fairly. I couldn't have asked for better service.

If you are buying a TV, the Geek Squad service is the best, They mounted the TV & had everything installed & showed me how to work everything before they left!

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

Good to have insurance, specifically if you have l kids

My tv broke down and I went to bestbuy to buy another tv, but then they checked my account and found that I had the geek squad guarantee active and they replaced my tv for free, that was great, thanks geek squad.