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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 30,833 reviews
  • Rated 5 out of 5 stars

    Geek squad is terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet on this item, but have used them before and there number one!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everytime I buy expensive devides i get the protection plan its a good safety nest. Ive had a tv break on me after few years and got my money back to go towards a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helping with tv and ect had no problems with no warranty here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for bought of the Smart TV's. Have not used the pretection yet for the TV's but I also have the protection on other equipment I purchased at Best Buy and used the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a TV from BB and want it installed properly get the Geek Squad to do it. The two young men sent out to my apartment to install my TV for me was the bum diggity! They knew what they were doing and did it quite well. Way to go Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeked out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its there when i have an issue and have not run into one yet so its hard to tell im sure it would be of a great benefit if i run into and issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to buy these on anything over $200. I figure if it is going to break it will be in the first couple years unless you abuse it. Fair price and if it breaks its cover for repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time and support, a no brainer for any tech purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Omit at your own peril

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no beed of this yet, but previous products have been well serviced by them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides me with the protection I need if I have any problems with my product after the store warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technical Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job everything was level and mounted correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems with my tv, thankfully. But I’m glad I have this just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony bravia 85inch tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that the price for the cost of the insurance for the tv is worth it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy an extended protection warranty and Best Buy always honors it when warranted

    I would recommend this to a friend