Customer Ratings & Reviews

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

I was able to get a 5 year warranty on an open box TV at the time of online purchase which thankfully I did because the in store rep told me this isn't even offered when purchased in store. Great deal for those that know to get it at the time of purchase!

I Always Recommend Geek Squad protection plan!!!!!!

Always get the protection you need. You never know when you buy a faulty product that doesn’t last long.

I am glad that I purchased additional protection for my Smart TV. I am the envy of the family. Best Buy is the best

100% recommended, quality at a rest price so stop looking because Bestbuy has your back.

Got the 2-Year Standard Geek Squad Protection for my new Toshiba - 32" Class LED HD Smart FireTV Edition TV. I've always had great service from the Geek Squad when and if needed.

Best Protection Services I ever had. I had protection service on products purchased earlier, and I always had best experience with very skilled technicians from Geek Squad.

Always have protection on your large purchases. My last tv when out two weeks before my extended warranty expired. I got lucky. Spend the extra money and save yourself the headache.

Tv was mounted and setup quickly and took extra care in not damaging the product

Love the protection. Anything goes wrong i can bring it and get it taken care of

The cost factor and piece of mind you get when buying 5-Year Standard Geek Squad Protection should be a no brainer in this just throw it out world.

You gotta get the geek squad protection plan. They take care of any problems you may encounter and fast. I would never buy any electronics without a protection plan and this is a good one.

I have not needed the service yet. So I have to give them credit for good quality products

Daniel and Jennifer were great. So glad I hired them to install that big tv

Unless you are an IT expert I would recommend Geek Squad to everyone. Just pick up the phone and call them. Hard at one time to get through to them but, now it's easier.

Having a Protection plan is always a good thing when you think it might not last as long as the warranty

Love the Best Buy Black Tie warranties. I always include the extra warranty on any product i purchase. Great to have those extra years of warranty just incase life happens.

Service always excellent, have had geek squad protection in all my purchases

Love their warranty on anything. We only buy from Bestbuy because of warranty and excellent Geek Squad