Customer Ratings & Reviews

I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

Super super , go get it now you will super satisfied

Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

Excellent customer service had all the answers to all my questions made me feel confident with my precious.

Any repair is costly and returns for failed equipment can be painful. I purchased the longest amount of time (5 yr) because it is just good insurance. I only wish it covered accidental failure, like you can get on other types of equipment.

Can't go wrong with protection plans. Worth every penny.

I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

Hopefully will never have to use it. I always buy warranty. You never know what may happen.

Best appliance warranty you'll ever buy! If they can't fix it they'll replace it in no time. Even if they don't carry the item years later they will give you a comparable item of the same value you paid.

Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best

These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

Great customer service and knowledge of all tv's to meet our needs.

Best buy always stands by the warranty. My local store is great.

I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.

So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

Decent price for the protection coverage for 2 years.

First of all you can’t beat the price and you get the 5 year warranty. Colors are amazing and works well with any new apps and Alexa. Amazing tv for the price.

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

This saved my butt when my 65” LG CX OLED TV had a row of pixels go out. Basically got a brand new tv bc of it.