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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 30,824 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything without the Geek squad protection even though I am a long time member of Total Tech Support. I like having the security of making one call to fix any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Love The Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad and there extended warrenty, never any hassel with repairs or replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had excellent experience with geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service I ever had anywhere regarding my electronic needs. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately electronics don’t last and it’s taking a chance if you don’t mind replacing after a year, but if want to keep for a few years it’s worth getting the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assistance is, in a word, Essential.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you may know, Simply, GET IT! For a small (relatively) fee, this can save you from having to, at the least, wait for an eternity to get your phone back! Just fix/replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance. Geek squad is legitimate!!!! .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of TV protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the warranty service but knowing my TV is protected from accidents or power surges gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get addon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must get item just incase. fast service and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get addon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must get item just incase. fast service and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,great sound i couldn't be happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift Card Entry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed the service yet but wanted to review for the gift card entry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than an old blankey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. But I feel very secure knowing that if I have a geek related crisis, the geeks will be there. It helps me sleep at night better than my old blankey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D Harris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a great experience with them never hope for something to go wrong but love that they make the transition smoothly for you and your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad comes in handy for a variety of things. I love this membership. I have had my computer hard drive replaced, viruses removed, cell phones fixed or replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feel Safer But I Didn't Use It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service that I have always subscribed to when purchasing a high value item at Best Buy. However I have only used this protection plan on my first TV I purchased at Best Buy. At that time it was of great value to me to have subscribed since I received all the attention and service required until I was satisfied with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekers Rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has helped me several times and I like the service.

    I would recommend this to a friend