Customer Ratings & Reviews

My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

The protection is always a good move when buying expensive electronics.

AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.

Purchased the Geek Squad for a new 32 inch smart television for that extra protection coverage.

Great to have especially when you have kids! You never know what might happen. Geek squad was able to help me out when I needed it most. Highly recommend

We never get protection plans for any of our devices but we went ahead for one for my husband new tv. Since we do have 3 kids in the home so just to be on the safe side.

agents mounted tv with class and ease. Glad i disnt have to lift a finger

Very helpful when needed for all our support when we have issues.

Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

The salesperson gave lots of good reasons to get the warranty on these new 4k TVs. So far have not had to use it. But the reviews are pretty good as far as service and reputation.

I'm hoping it is good but havent had a reason to use it yet

Courteous and quick, definitely worth getting with purchase

It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

I alway add protection to any product I purchase at Best Buy Geek give great customer service and always do the job just right

So far good. Have not had to contact Geek Squad but sounds easy to do if and when we need them!

THIS HAS BEEN A GREAT HELP ON REPLACEMENTS TO THE STORE.

I always get the protection package because in my house I almost always need it.

Great piece of mind if something goes wrong with your electronic devices. On the occasion we needed warranty service it was a seamless and easy fix for our malfunctioning device.