Customer Ratings & Reviews

Just exchanged the old tv for the new one. Old Samsung was used a lot and had a warranty. My tv was replaced.

Tv will not work with the remote I have called talked to geek squad service and ask if they could come back and make this tv turn on , it turns off but not on ! How can I answer the next question would you recommend this geek squad service to a friend?

Have not requested support, previous gook squad requests for other devices were good

I’ve had to give them a call and they were very helpful with all my questions. Way to go geek squad!

Won’t buy anything without a warranty after they have fixed numerous items for free

Must have for your TV, geek squad covers it all! except accidental!

It's a protection agreement, what do you want a review to say?

Can’t go wrong w the Geek Squad on board. I have made a purchase on something before and as soon as the return date was up well it was done! Not w this plan

Solid price for 2 years. Hassle free easily handels most things

I think that this was a good purchase and will pay for itself over the life of the agreement. I would suggest that others consider this purchase for big tag items.

very very good excellent service, I love it and I recommend it 100%

If you ever had a tv break just after the warranty ran out you will realize how nice it is to have the additional protection offered with the Geek Squad Protection. I hope to never use it but it is nice to have it there if I need id.

Love me some Geek squad- always helpful, knowledgeable

I’m protected for 5 years for my LG television. A good bargain!

Nice ease of mind every time I purchase any warranty through best buy!

Always get the protection on big purchases. Best Buy makes it simple to get things replaced and fixed.

Good value, the protection plans are great for certain products

Always get great help every time I walk up to the geek squad counter.

Great to have! Not expensive to have. Would definitely recommend

I almost always buy Geek Squad protection because it has always paid off. Even though its not cheap I always come out ahead. The convenience is a big plus. Very often I can be told how to get something to work on my own by an agent.