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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 445 Showing 8,881-8,900 of 30,822 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about getting any warranty or insurance on my products but since everything goes thru then directly if anything goes wrong made it good to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top notch service as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was great. 2 thumbs up! Top notch service as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we haven't had to use this service but comforting that Geek Squad Service is available to us if we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience with them easy to deal with and smooth transaction, specially in my store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest service ever. It’s the best warranty from a store. It almost feels to good to be true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to thank Shayna from Geek Squad Customer service for going beyond the call to help with our price match credits! She gets 10’s all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having extra insurance on my television. It is nice to have the reassurance that if anything is wrong, it gets covered. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year geek squad protection is a must have as the big flat screen may have some issues in the fourth year or with my luck shortly after the fifth and we can't have that. I may have to extend it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to resolve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a very good Insuranse, and case any complaint is easy and quick to communicate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Definitely Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv I love this brand. The picture is clear and the sound is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad with any electronic purchase is a MUST comes in handy just because you never know what can happen if something happens to your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pretty much always get Geek Squad as you never know what's going to happen and it's easier than dealing with the manufacturer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Depends on what the task is at hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to call in on my warranties a couple times with geek squad. My most recent was to get a tv at my house looked at for possible repairs. The service date was a bit of a wait, but the "geek guy", came n was well experienced. Can't complain with that

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    LG tv

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good starter 4k tv, basic lg tv thats easy to use and connect. WebOS could use some work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goog guarantee responsables end with good atención

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new television for the Living Room and already had three other Samsung TVs of various sizes. I choose the 40" Samsung Smart TV because if fits perfect in the room and the performance of Samsung is Outstanding in all ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services was quick, simple and easy. Ran into some issues but they got it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I'm buying, whether i's a mouse or a television, I always get the geek squad protection plan. Every time I've needed to use it the team is helpful and friendly and ready to solve my problem. 10/10

    I would recommend this to a friend