Customer Ratings & Reviews

The Geek Squad does great work and speaks to me in English, and not just in computer. They explain and are patient when I ask questions. I have complete faith in the Squad and would highly recommend their services.

The Geek 5 year protection is the best deal for the money you will ever make. We always buy it and had never regretted getting it. Peace of mind

A must have with any major electronics or application purchase.

I haven’t needed to use them yet, the advantage I see is they come do the work themselves. Not like other competitors that send another company out.

I highly recommend the geek squad. They are friendly and knowledgeable. I had issues with a new stove and they did there best to fix my issues as soon as possible.

Whenever we make a major purchase for electronics, we always get the Geek Squad Protection warranty. In the past, this has always been a good decision. They have even given me assistance in setting up a computer with extra software I bought.

A truly worthwhile purchase. I get it all the time since I had to use it on a tv that quit.

We purchased a new TV and added the Geek Squad protection in case of future repairs. Hoping we won’t need to use the service but if we do I hope they provide the best service.

So far so good. Have called to ask technical questions on new TV i purchased and got good guidance. Have not needed to use for repairs yet.

Geek squad is very helpful in solving any problems you may have

Great protection plan over the manufacturer warranty at a super price.

Geek squad protection is a must have for electronics especially if you have kids! A lot of their plans cover accidental damage etc...You will have peace of mind so I recommend you get it if you find value in it!

respect to have a help that last 5 years for the price is God sent.

Agents came out to my home to replace components on my VIZIO TV. They were very professional and did the work quickly.

Totally recommend getting this if you’re buying expensive electronics

Go Geek Squad! Protect my equipment and give help and advice for any problems!

Geek squad rocks. The workers are always so willing to help with questions. They are so helpful

I always get the warranty though Best Buy when buying a tv. It’s covered my butt more than once! Honestly something I’d rather have and not use than my tv mess up and not have it.

I always buy the protection plan. I just wish all of the best buy employees knew what it was. Got different stories from different people. Had a hard time returning tv even with the warrenty. Got the run around.

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.