Customer Ratings & Reviews

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.

Beautiful color amazing size and as always the best picture from Samsung

Reliable customer service, quick response times on work orders to the house, and easy to get reimbursed so you can get your technology back up and running ASAP!

have hopes of never needing the use of geek squad for this TV, unlike the numerous amounts of part repair and part replacement over the 6 years of my Samsung Plasma, previous TV

All good samsung had always been good to me. So all good

Service was great. Definitely recommend the service to anyone buying a new product.

The service plan covers all parts of the TV & remote.

Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

All my appliances are buy it with geek squad garantee

Not Applicable Haven't needed to use them. I always insure in my purchase

We wouldn't think of buying an expensive TV or IT product without having the help of the Geek Squad. We don't have to worry about problems or questions because we always have help just a phone call away. Thanks Geek Squad!

The fact i never had to use the geek squad services says it all. The product holds up

While I have not had to use this service yet and hopefully i won't have to. I love knowing that if something goes south with my television they squad will send someone to my house to help fix the problem!

This plan is always helpful. It brings me at ease knowing that my computer is protected. I don't have to worry about dropping it, water damage or any other malfunctions that occur. I have had this plan on al my computers.

Unfortunately because of the COVID19, I have to wait for my repairs but i have never had a problem with you guys always answer my questions and fix my problems with my computer

Never needed it but always get updates on when it is running out so that’s helpful

I bought a sony 55 4k that was on display and the last one in the store so I felt I need to get the plan even though I have confidence that this sony product will last a long time

I would recommend the 5 year protection plan, especially if you have young children. It basically protects you against almost any AND everything

Installed it myself and the biggest obstacles were removal from the bed of my truck and unpacking it.