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Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 515 Showing 10,281-10,300 of 25,352 reviews
  • Rated 5 out of 5 stars

    Hope I Don’t Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to utilize this service yet, hope I never do. I set up the TV my self. It wasn’t a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal 5yrs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal for smart tv. I purchased this plan for my 55in tv hoping to never use it. I feel secure now that I have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my other TV developed lines in the screen after two years I decided to get the protection plan. Honestly I hope I never have to use it, but the peace of mind is nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me to better understand my purchase. Took time to explain how the new TV and remote worked. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now if you buy anything you need the protection plan they will fix it or make sure you get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have backup; for you never know when your television goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assistance is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Protection for many years and have used it often and found the assistance wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but good piece of mind just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add-on to your expensive electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for my previous television, the agents are really helpful and its a hassle free process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best protection to have for your electronics!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just in case of an emergency, if an accident happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got a 5 year warranty. Seems like something is always happening to my stuff. At least time they will come to me instead of lugging it to them. Very grateful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the service contract as we are not down in FL all the time. If friends are staying there it's just a phone call away to take care of anything that might go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To Support & Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the peace of minds. Have had very good success with Geek Squad helping to resolve my issues and answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always choose warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extra warranty that must be a rule of thumb. Anything above $100 could hurt you to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase for new tv. I've used geek squad protection in the past and they coverd my purchase when it broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out to my home as scheduled and fixed my TV. They were knowledgeable and professional. A great warranty to have and I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great it allows you to get items fixed at a discounted price they truly know what they are talking about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I spend more than $100 I always get geek squad. The policy is simple and they have never let me down or failed to fix or replace items when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product service. best in the industry. best buy has a great network of repair centers and support team.

    I would recommend this to a friend