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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 30,816 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted, and connected my TV in a fast convenient manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift from my son. I love the security of Geek Squad coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me great ease of mind with my new tv, if anything happens they will send geek squad out and fix the issue right there in my living room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage when I needed it, Geek squad took good care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you pay a lot for something, and even though the likelihood of it being damaged is pretty slim, you still want to protect it. That's my reason for buying the added warranty on this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway get the plan. I know they cost extra money but on big ticket items it is a must. Everything breaks now because of the low cost electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get protection. Especially on all electronics. Though sometimes geek squad will give u a hard time. (At least in my stores anyway)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service from the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I purchased a warranty at a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old tv died abruptly and they tried to repair it because it was covered. It couldn’t be fixed so they returned all of my original purchase price! I bought another TV with it. I’ll always get this protection on TV’s. They don’t make them like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is awesome the price was right and it gives me a great piece of mind with my gigantic 75" TV that is wonderful!! Hold on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got protection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent really used my warrenty but you can never go wrong with getting extra protection. If you have pets or kids then its a must have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only used it a few times

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have this package deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to protect my new purchase and I was told to get the geek squad and it was one of the best decisions I made so that I can protect my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!

  • Rated 5 out of 5 stars

    Geek Squad helpline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standing by!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having the piece of mind that Best Buy stands behind the products hat they sell. Haven't had to use them yet, and hope I don't have too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this protection, along with the gift of a notebook. I truly appreciated, the added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the peace and mind of coverage in the event anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHY NOT?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY ANYTHING WITHOUT IT. WORTH EVERY PENNY IF YOU LOVE YOUR PRODUCT! PERIOD. A very good investment, cheap, and hope you don't need it.

    I would recommend this to a friend