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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 30,816 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!

  • Rated 5 out of 5 stars

    Geek Squad helpline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standing by!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having the piece of mind that Best Buy stands behind the products hat they sell. Haven't had to use them yet, and hope I don't have too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best! Always there when you need them thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHY NOT?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY ANYTHING WITHOUT IT. WORTH EVERY PENNY IF YOU LOVE YOUR PRODUCT! PERIOD. A very good investment, cheap, and hope you don't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv the my life thanks Best Buy forever Samsung 77”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing - feel safe and happy that my purchase is secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Ron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful very efficient. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted the extra security, just in case something was to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very helpful and warranties are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection policy....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is second to none and will give you peace of mind in the event any technical issue arises concerning your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent attention, they explain in detail everything you should and how you need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this yet so I cant say but its cheap insurance and hope I dont have to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best company love the insurance on the products that I bought

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Absolutely needed for any new product bought from here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. And they are good service and good products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to work very excelent service not a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can sit back and enjoy my sound bar knowing that its protected no matter what happen it and protected by a great company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of the five year warranty for my TV with

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of the five year warranty for my TV with a great decision. The price was less than $200 for my 75 inch TV for five year contract. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we can call them anytime fast responding to service

    I would recommend this to a friend