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Customer reviews

Rating 4.7 out of 5 stars with 25370 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 25,370 reviews
  • Rated 5 out of 5 stars

    Great safety net to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan!! I had bought a pair of beats headphones and they had a short devolope in the first year and the plan covered a New pair no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung t.v turn black. Complete . After 3 years. Brought 75 inch with Geek protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, highly recommended as it is on my 85”, can’t imagine without it of something happens to my TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this when I bought my laptop. Didn’t need the service but was good to have jus in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Geek squad continues to be on top of their game. Very patient service when needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use this yet....and hopefully not ever, I was kinda disappointed at purchase time. I expected some papers describing where and who to contact - at least an email. If I ever have to use it, I will need to chase down the paperwork. Overall did not get a warm-fuzzy on this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I need anything with my television they are there to call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very nice to me when calling in. I had lot of questions and they answered and fixed my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty plans can save you tons of money from Best Buy or any other store just check details

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase, Low Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget TV. We haven't had any issues with the TV itself. Some apps crash (about once or twice a month) but other than that it is a solid 1080p TV. We purchased ours for $300 and added the 5 geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O u best believe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the two year plan for this samsung tv i just bought just in case something happens im protecting my investment well played best buy well played

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service very professional agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad very professional service has always covered all my needs for all the many products I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to Have for smart tv issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this day and age with smart tv’s, it pays to warranty your tv. Go max years as shelf life is maybe 8-10yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is worth the money and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad indlled my mount and placed my TV on the wall. Very neat doing their work with no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend that this protection plan is purchased for all Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box and they protected it like it was new out of the box. They stand behind the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box and they protected it like it was new out of the box. They stand behind the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year protection in case anything were to go wrong I have the security that it will be resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when offered. Geek squad is always worth it. I love the flexibility of this service!

    I would recommend this to a friend