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Customer reviews

Rating 4.7 out of 5 stars with 30666 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 635 Showing 12,681-12,700 of 30,666 reviews
  • Rated 5 out of 5 stars

    2 Yr Plan Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year plan protection for only 20.00 is very affordable and includes one time replacement of remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and easy customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the cost. You cannot get a better insurance than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a must for me every year. I bring my equipment in for squad to clean up and install anti virus protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad explained operation clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable of product and guided me through all the steps I needed to get it up and running properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always top notch. They seem to always know what the problem is. Never had a bad experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek squad yet, but I included it in my purchase because I learned my lesson from an old purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get geeksquad protection, it is much better than some other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the plan helps to reassure that I will have a good chance of getting a replacement if my product somehow gets damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item with this additional warranty. The item happened to malfunction and it was so easy to set up a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the added protection for just that. I hope that it’s not needed but glad it will be there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but Its better to have it and not need it then need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to buy a plan with your electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third review on geek squad as I have alot of protection plans here at best buy. Its worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year protection plan for the t.v its a must have i highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wry much worth the purchase. It saves you money if something is to happen to your device. I totally recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it. best buy geek squad warranties are the best! Never had an issue redeeming a warranty in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that I wont need it. But, peace of mind for burn in coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are worthwhile, have been satisfied with them in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with best buy when purchasing the warranty. Always very helpful and have had my tv returned with no hassle. A must have when purchasing any electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very safe and have no worries with the geek squad protection plan I recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been better if I had installed myself. Courteous, knowledgeable and efficient staff.

    I would recommend this to a friend