Customer Ratings & Reviews

Good for replacement! If you buy a TV, I definitely suggest getting this service!

They resolved my issue by replacing my TV with a bigger model after seeing that my TV was unrepairable. Awesome job Geek Squad!

Geek squad protection plan is better than the manufactures warranty. Worth the extra money.

What amazes me is the engineered life span of a new TV that makes getting this coverage virtually mandatory. My 42" Insignia died almost 5 years to the month of when I got it. I was then told my new 49" Sony would have about the same lifespan - if I'm lucky! If it dies within 5 years and they cannot fix it, I get a new one "free" if you don't count the cost of the Geek Squad protection. Go figure. When you add things like this to the fact you pay $200+/month for Comcast TV & Internet, the cost of entertainment has become an absurdity. It's enough sometimes for me to think about buying a TV at a thrift store and using "rabbit ears" antennas for actual free TV and save myself a lot of money to the tune of $3,000+ per year when you amortize it out to the TV's life span. Did you know that with FHA you can put a down payment TO BUY A HOUSE with what you spend on TV in 2-3 years??? Just the same, even if I just had TV "rabbit ears," the Internet has become a necessity the way a telephone is, it's a form of velvet-gloved robbery. So, hat's off to the Geek Squad for being there, to save us from our big, expensive TV's that have an engineered life span not unlike the cast from Blade Runner. I recommend it because it's now mandatory and no longer an option unless you're into gambling odds, with your TV lasting more than 5 years, not much different than the state lottery. Haven't needed Geek Squad to set up my TV, however given my past experience with them, with my computer, I expect no less than 5 stars.

It’s such a great place to go to like I love of and they love pc

Fantastic customer service. We had a question about setting the sound on our new TV and they helped us figure it out right away!

Thank you very very much may God continue to bless you

In today's complex electronic world, I wanted the protection and a hassle-free way to deal with the problems we experience from time to time. I haven't had to use it yet, but it brings me comfort to know I can get help when I need it.

Come on, when you buy a TV, you gotta get geek. Squad protection

Great for the television. Always good to have insurance especially with little kids

The guys that came out did a great job and we’re super friendly

So far so good. Always glad to have this service available for large appliance or electronics purchases

This is the most affordable warranty service that I have ever purchased

I am consistently impressed and pleased with the service from Geek Squad. Always outstanding. The reps are helpful and efficient and professional and knowledgable. Delighted to use their services.

Thankfully, I have not had to utilize the incredibly beneficial Geek Squad services quite yet, but it's refreshing to know they are available if needed

Haven’t had a chance to use this. But I’m sure it works.

I haven’t had to use the service yet, and only felt I needed it due to the nature of OLED screens. Hopefully if the time comes I need to use it, there won’t be any additional problems.

They helped me out with my TV. They helped me look for a TV that was better.

Always buy the warranty people, always a safe bet and have had no problems with it

Geek Squad was very professional. They arrived on time and gave previous text as to the time. I would recommend their service to everyone.