Customer Ratings & Reviews

Not sure when I got this but Best Buy never disappoints with their protection plans!

Always buy the warranty on high ticket items. They will save you thousands in the future if any issues arise;

Good value with good coverage, better than most extended warranties

Always get the protection on my electronics. No problems when had to make claims

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Great option specially if you have kids around, anybody can have accidents and this option is what will keep safe your investment

Great to have, have not needed to use it! Hopefully I will not have too!

Hopefully I never have to use the warranty but things do happen.

Literally amazing the graphics, are amazing and it is a pretty good deal

Never know when the thing will fall apart get a virus so we’ll worth

Awesome support! Would definitely recommend buying the additional support plan!

Geek Squad has always worked for me and now it will work on my sister new TV.

Great value! Provides peace of mind for my purchase!

With this product you are peace of mind for five long years

Very good service and great price,and wonderful items with great value and helpful staff

I've only had to use the geek squad a few times for other things over the years. For the times I did need to use them, I am glad I had it.

If u buy a The special products you need to get a warranty no if, ands, or buts

I received great customer service. Completed setup in a timely manner..

Awesome stuff and just grateful that I have it all the time

Haven't had to use it yet, but having the two year Geek Squad Warranty gives me peace of mind in case something happens.