Customer Ratings & Reviews

Got this 5-Year Standard Geek Squad Protection for a TV. I have kids, so you never know what will happen.... seeing how they broke the last TV that was over 10 years old where this one was going in at. Gotta be prepared.

The install was quick and seemless. No issues and extremely professional.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

Great service. The geek squad team are so knowledgeable and very customer friendly. Definitely recommend.

Hasta ahora funciona bien, lo recomiendo. A veces tarda e

These guy's are the coolest geeks around. We love them!

Amazing projector I use it every night We’re all the movies you can imagine in the world you can watch on this.

We have never had an issue when we used Geek Squad. They are always receptive and able to help.

The computer I bought from Best Buy never gave me any problems. Despite the fact that I did not use policy, the geek squad answered some questions I had and were very helpful. I had a great peace of mind knowing that I had protection if needed.

When it comes to buying expensive electronics, I have learned to add the option of additional warranty protection. It's cheap when added at the time of purchase, and it gives me peace of mind to know I'll get prompt and professional service conducted in my home. The Geek Squad Protection option is a great value.

Get a warranty! With the way electronics are now a day, its worth getting the warranty.

The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

I like Insignia TVs, they're a very good value, but I have had things go wrong after the one year warranty (and have seen others have problems with other value brands). The low price of the extended warranty looks like good insurance. Best Buy was good about handling a problem I had with an Insignia TV while still under warranty, so I have some faith that they will do right by me if I need to use this extended coverage.

Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.

I haven't used the geek squad and hopefully I wont ha e too.

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

I think it is a 50/50 thing when it comes to warranty and Geek squad. The tv is expensive under a good discount. Getting a warranty is not a bad idea. Seriously what if…! Just like to be on the safe side.

Great price for a 5 year protection plan, if something breaks, you would spend a lot more without it

Great deal for a great price. Easy access to assistance and great response