Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30393 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 30,393 reviews
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use the insurance and hopefully I want have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad protection. We purchase it on all of our high priced electronics. It gives you peace of mind and you know that your items are protected. Nothing like getting an item replaced and not having to purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Beautiful TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very good the color in the tv is so beautiful it come out rich looking and picture make you feel like you are in the picture . The size is what I ask for it fix right in the spot that i need it to go it looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    What an employee!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this with any expensive items. They are knowledgeable and try and fix the issue. Have had extended service plans with other companies and it’s like pulling teeth to get anything done. It is worth the extra money for peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price is less, but quality is good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for time being.There is a little shaky hut only if you see it carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Christmas Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my television and sound bar and made all needed adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the warranty and the replacement was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Service is GREAT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got it rolling from one phone call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero’s of installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helping with hands on tech issues. Great customer service skills as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service with a smile!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been there for every and any problem I have had with any purchase from Best Buy. It is easy to make an appointment with them and they always meet the scheduled time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have when you get any electronics.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy anything from Best Buy I always put insurance on it . It’s great because if something goes wrong with it or it gets damaged they will cover it and fix it , if they can’t then they replace it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv but take advantage of a sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visual quality plex has some issues unfortunately and the lack of game streaming apps is felt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend their protection plan to anyone. We had a TV that went bad and there was hassle with the Geek squad replacing it. I have told everyone that I know that it is well worth the money for the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy that extended Warranty now! No regrets!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.

    I would recommend this to a friend