Customer Ratings & Reviews

We always get the purchase protection if available. It’s a no brainer

This Purchase is the Best Investment yet great service they'll send someone out if we need them to, hook everything up correctly or mount TVs and make sure everything is working smoothly before they leave.

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

We bought this protection for our laptap and love that we can have geek squad check it for viruses and ensure it is running efficently.

Worjs great and very easy to install. Great for kids room

Always good to get the protection when purchasing something from best buy

A good value and recommended if you plan to keep your product for more than 2years!

Good tv for the cost. Picture and sound good quality and easy to hang.

Perfect tv mount and good adjustability. Do buy this for perfect tilt and motion.

It's a good insurance in case your item stopped working. I haven't used it so far, but, based on my experience with Best Buy they will fix or replace your item.

Great if your tv goes out bad if it doesn't lol wish it covered more like if the software becomes buggy over time after updates but sadly it doesn't

Best customer service I ever had anywhere regarding my electronic needs. Thank you so much.

I would recommend Geek squad warranties on anything expensive. a few hundred dollars saved me over a thousand dollars in replacement costs.

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

Good stuff and tv is good too. I like it a lot. Yea

The agents or the TV exactly where I wanted it and were very respectful to my house and merchandise

I got this warranty because I dropped my previous tv, my second one in 1 year, and had I had a warranty the first two times, I wouldn’t be in this boat. I know that the next time something may happen to my tv, it’s covered and will be in great hands. :)

Practically a must do today with products not as reliable as years back. Saves additional headaches & $$$$.

This is my 2nd tv in the past 3 years that has been replaced by the added warranty. Service reps are great respond in a timely manner. I happy with their service!

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good