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Customer reviews

Rating 4.7 out of 5 stars with 30754 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 30,754 reviews
  • Rated 5 out of 5 stars

    Geek squad son los mejores

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So kind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but we love geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masters in Their Craft!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must to have the Geek Squad protect and repair any of your items! It’s definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A few extra bucks can save you a lot of headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use in future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use the geek squad for this item, although I have heard so many good things about them and thier prompt services.I would definitely use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box TV and it had a small burn spot. I called the service and they came out and fixed it. Now I basically have a brand new TV. They were extremely professional, knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was my Santa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty came through, 100%! The Geek squad came through, huge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent experience technician did a great job on time great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be safe not sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather get the most out of your purchase why not be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the extra protection. I don’t get it for every purchase, but this is one product I couldn’t protect against surges because of space limitations behind the product. If you can spend a little extra money on the major appliances/products then the protection is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in price checking a tv and after Dean helped me, i left with a 85” Sony! Good tv so far! Dean has excellent customer service & is very polite & professional!! I will look for Dean to help me if needed when i go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend using this with purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this for my purchase recently, thoigh i will say my previous experiences with Geek Squad was useful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel so safe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than the feeling of knowing if something goes wrong with it, it’s not only not my fault, but I don’t even have to worry about it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. It has always been a great investment. Peace of mind knowing it’s there if your product fails. When I have had to use the protection plan it has always been a seamless process with geek squad agents. I will not make any major purchase without having geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a no brainer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad insurance for my technology. There has never been a moment when I had any difficulties either replacing or fixing my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a very excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 55” and it was a great decision. Love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service. Great Product and price. I love LG ...the TV was easy to set up and the sound and picture are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my new tv. However, it was frustrating getting them to come to my house. Miscommunications happened several times. But, overall, techs were very knowledgeable and helpful with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NA did not use Geek Squad this time around. Sorry.

    I would recommend this to a friend