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Customer reviews

Rating 4.7 out of 5 stars with 30754 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 30,754 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the BEST aftermarket warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best aftermarket warranty program you can get. I have had to call on them several times with faulty TVs (especially Samsungs) and they stepped up and replaced the faulty units quickly and without any hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many warranties through many different retailers in the past, they have been a headache to deal with. Best Buy makes it super easy for any warranty repair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad would be great if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, hopefully won't be needed but will have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP = Yes, Please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with geek squad protection plan. My tv gave out after 3 years and I was issued a gift card with the value of the tv. Couldnt be more satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and installed 2 TVs reasonable time, made sure I understood how to work them. Arrived on time! Personable and cared about performing quality job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not very expensive to add the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the home theater personnel was absolutely excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this if you buy a Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my mom and dad and they are in love with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A. They didnt laugh at us when we needed their hlep because we couldnt open the remote to put the batteries in B. Professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have kids GET THIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value OLED for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Value for money OLED. QD-OLED and very bright. All 4 HDMI ports are 2.1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan and it works when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After unboxing my TV a couple weeks after delivery, I found that it would not turn back on after the initial set-up. Geek Squad was amazing, and provided me with a new unit in less than 24 hours!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to worry about anything with the geek squad, Making a phone call and having no worries makes me happy. Geek is always there when I need their help. The team is very acknowlable and it's a pleasure speaking or working with them. Keep up the good work, Geek Squad....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this service since buying my 1st computer 15 years ago and renewed constantly because at my age I don't understand nor do I have the knowledge to figure out my 'BooBoo's without the help from Geek Squad...Thank You Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always buy this extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not buy anything without this extended warranty because it is very convenient for me and the staff is very knowledgeable. Every time i ask a question i get a very knowledgeable response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not taken advantage of this yet but the price was reasonable. we have electrical outages and i wanted to be protected in case there was some damage to our recently purchased television during an outage. again I thought the price was very fair. I would recommend it to any one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If u want the best service go with GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best GEEK SCUAD service I ever get in my life.

    I would recommend this to a friend