Customer Ratings & Reviews

While we haven't had to use the service, it's good to have the reassurance that our new TV is protected. The cost is worth the piece of mind

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.

Easy to use when needed to use the greek squad, you also just ask simples questions too

I am not tech minded much at all, so when I encounter a issue or problem in the tech field, my go to people are the Geek Squad. They are fantastic and I'd be lost if I didn't have them to reach out too when I have difficulties or questions. Best investment I have every made.

Haven't used it, but glad I have it in case of a problem.

Great product excellent customer service in-store and online highly recommend bestbuy

Purchased just in case something happened. Old was damaged so this was done for security. Luckily I haven't had to use it yet, but still glad I got it.

Great to have when purchasing products that need extended warranties! Used to always buy Geek Squad for each purchase now it is there automatically!

So that we always feel comfortable with a purchase from Best Buy, we always use the Geek Squad

This tv is one of the best TVs I have had since my Panasonic and pioneer elite plasma TVs. Picture is so clear and watching movies in 4K at night are amazing

Definitely recommend getting the Geek squad coverage. Definitely worth it. Specially when buying lower end brands since most likely to break.

This tv is amazing! It optimizes my gaming experience! The guys at Best Buy are professional and will recommend the right product)

The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

I would recommend this for any led or lcd tv. As time progresses single pixels may go out (has happened to me) and the entire panel will have to be replaced. This becomes expensive and after time passes they will just fulfill your warrantee on the tv because the panels are not made any more. I had a pixel go out and it drove me crazy having a white spec on the screen. Ultimately it's up to you however.

The Geek Squad from Best Buy is wonderful, this is my second warranty with Best Buy. The one I already purchased for my washing machine was well worth the purchase, the Geek Squad would send someone to the house to do the repairs free of charges

I have had the Geek Squad diagnose and fix problems with my laptop twice in one year. They are efficient and knowledgeable. they found viruses that my software could not find. Now it runs like new. They do request that you make an appointment, but I was able to just walk in to have them figure out why an external blu-ray drive would not work.

Havent used it yet....................................

The geek squad is always important to me because I am technically challenged. I have it on almost everything i purchase from Best Buy.

i recently had to replace a tv after 2 years of use. The geek squad looked at it and it was not repairable. They gave me the money I spent on the TV as a store credit and I purchased another TV.

I purchased the protection plan for a very expensive tv that I purchased. It suffered a power surge failure only a few weeks after I got it home, and I was so happy that I had protection! They came out and delivered a new tv with no hassle. Great service!