Customer Ratings & Reviews

Had a small problem, getting my TV to set up, they came out and helped with the final installation! Same day even!

It's good to have the protection plan in case something goes wrong with the tv. I like that geek squad will make house calls for any needed service unlike at other retailers where you would have to mail a large tv for service!

Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

Appreciate having the protection of Geek Squad! The ease with them is great.

They have kept my devices safe for all this time. Great value for the money.

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

Ordered 4 40" tvs all at the same time for a project. Everything was going fine until I opened the last box (#4). No image, just the line/shape screen, well actually I could see some of the menu to the left. Called Best Buy, said you're over 13 days, can't help you. Called Vizo next, at first they said 1 year warranty, but the next day and a few emails it was determined it was a Best Buy problem and they can't help us. Unfortunately we had to buy a 5th TV to complete the project.

No complaints and a great price. Perfect for the living room for movies or games.

I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

We purchased the max warranty and the price was great

A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

Truly a must have when you purchase a new TV! I have had to use it in the past and boy was I glad I had this. If your spending alot of money on something that can can get damaged by nature along (lightning) than you definitely should have this protection.

Service as described. Allow for returns and fixes to damage

My 5-Year Standard Geek Squad Protection Plan Is a Must -Have And A Masterpiece, The Plan Provides Adequate Timelines To Service And Protect Your Best Buy's Purchases And Assets. I Geek In, I Don't Geek Out !

I have never gone wrong by purchasing the protection

The tv is amazing, I bought it since the introductory oleds of 2021 the A1 doe not have an HDMI 2.1 Picture is awesome and plugged into ps5 or Xbox series x it looks great! this is my second OLED and counting,! highly recommend

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.