Customer Ratings & Reviews

The Geek Squad has been there every time I have had problems with my computer. Never a hassle about how it happened or who did what. Only once I had to bring my computer in to the store for them to repair it because I had really screwed it up. Otherwise they can usually repair it over the phone for me. Three cheers for the Geek Squad.

They been so helpful threw the time i had the membership you can always ask questions they walk you threw it or a quick chat if you on the run

The purchase of insurance for my new television was easy. Received an email right away. Happy with what the insurance offer. Originally when I purchased my television and went to curbside pickup, received email saying that I still have time to purchase. Love it.

At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

Nice to have and have used in past. Easy effortless exchange

The warranties from the geek squad are always worth the money.

You can never go wrong getting the warranty! Definitely worth it!

Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !

They have been available to me every time I have needed them!!

Trust me you will not go wrong with the geek squad protection plan I can honestly say they've honored everything I've sent their way with the protection plan. It doesn't get much better than that hard to find good companies like that nowadays.

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

Great for TVs and gadgets that are unpredictable and have technical issues. Thank You Best Buy by giving us the Best in our Buy.

It’s always nice to have that extra peace of mind for any of life’s unecpected moments. 5 years is definitely worth the extra cost.

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

My TV got burn in around 3 years in, and after 4 years, started flickering. I returned it to best buy and got a replacement TV with equivalent specifications and value.

They came in and mounted my TV and did a real professionally asked me where I wanted it made sure the size and indications was all correct

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

They are really attentive and the support they give is very clear.

Haven't used it yet but the piece of mind that its there is good

While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.