Customer Ratings & Reviews

Replaced my laptop when i cracked at the hindge with no problems

Excellent Service. Told me everything I needed to know

The replacement plans with Best Buy are great. If anything happens you just bring the item back and get a gift card to repurchase or you can purchase something else.

Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

They combined the insurance and installation as one package, so it is stressfree without worrying if we can install the TV correctly especially it is 65". And it combined with an insurance replacement plan for 5 years, so if they did the installation incorrectly, and the TV dropped or cracked, then they will have to replace it.

I feel so very secure knowing that I have this extra protection . I bought this item at an open box purchase and was feeling a little skeptical about It since it was open box but it looks brand-new and with the extra protection that was offered along with it I am not worried about anything going wrong because if it does I'm protected.

The Geek Squad Protection plan helped me the end of May when there was a lightning strike near my home. Having it allowed for a technician to come out for a service call that I was able to take advantage of.

Love the tv and it seats good on the mount, shows clear

Always get this if you can, definitely worth the extra money

It is a wonderful product to have and I’m glad I purchased it.

[Employee of bestbuy] Amazing people. Great service. They fixed my 2 year old laptop in a day.

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

First time I've purchased the extra protection plan. After speaking with the sales associate I agreed it was a good idea and had value.

Best protection plan in the business. I got very tired of dealing with all the terrible plans out there, and now only purchase best buy when possible so that I don't have to deal with lesser protection plans.

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

I have used the Geek Squad to install my new dish washer and work on our computers numerous time. the services are always, fast and efficient, and I will always use them to make things work in my household.

My Geek Squad protection plans, of which I have several is a prime reason why I purchase all of my major and minor appliances from Best Buy. Whenever something goes wrong, which is not often, Geek Squad is there to take care of it. Outstanding!!!!!!!!!!!!!!!!!!!!!!

I was unsure about if Geek Squad coverage was worth it but i've been very pleased.